Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
Tracking Your Order
If tracking is available for your shipment, you will receive a tracking number via email once your order has been shipped.
Customs & Import Duties
For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.
Incorrect Addresses
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us and we will work with the shipping carrier to assist in resolving the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team and we will be happy to help.